California Alcoholic Beverage Control (ABC) Certification Practice Exam

In situations where a patron appears intoxicated, the appropriate response is to ask them to leave and, if necessary, offer to call a taxi or ride-sharing service. This approach promotes the safety of the intoxicated individual and others around them. Establishments have a responsibility to prevent patrons from driving under the influence, which can lead to serious accidents or legal repercussions. By assisting the patron in arranging safe transportation, the establishment demonstrates a commitment to responsible service and community safety.

The option to ignore the behavior fails to address the potential risks associated with excessive intoxication, both for the patron and the public. Serving more alcohol based on payment ignores the responsibility licensees have to prevent overconsumption and ensure that customers do not reach a level of intoxication that poses a danger. Calling the police immediately might be an extreme response unless the situation escalates or the patron becomes disorderly, which can lead to unnecessary law enforcement involvement in cases that may be solvable through direct, responsible intervention by the server or staff.