California Alcoholic Beverage Control (ABC) Certification Practice Exam

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Master the California ABC Certification Exam with our comprehensive practice guide. Tailored to help bartenders and servers excel, this quiz offers key insights into responsible alcohol service, ensuring success on your first try.

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

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What action should an alcohol server take after refusing service to a patron?

Immediately call the police
Inform the manager and co-workers
Post about the incident on social media
Offer the patron a non-alcoholic beverage instead

The correct answer is: Inform the manager and co-workers

After refusing service to a patron, an alcohol server should inform the manager and co-workers. Calling the police immediately (option A) may not be necessary, as refusing service does not necessarily mean the patron is causing harm or breaking any laws. Posting about the incident on social media (option C) could potentially lead to legal issues, as it may be seen as publicly shaming the patron without their consent. Offering a non-alcoholic beverage (option D) may not be the best course of action, as the server has already made the decision to stop serving alcohol to the patron. Seeking support from the manager and co-workers would be the most appropriate and responsible action to take after refusing service to a patron.